To improve the lives of our residents one day at a time through a commitment to provide quality service for all residents based on their individual needs.
To be recognized as the best treatment facility that fosters Hope, Healing and Growth through the five Cs: Customer Service, Communication, Consistency, Commitment and Compassion.
It is Next Step Behavioral Houston's belief that everyone is entitled to a healthy, happy and productive life. We believe, despite life's obstacles, our residents are capable of overcoming any challenges they may face. Through partnership with a dedicated team of professionals, we are committed to providing the best Customer Service to our residents and their families. The cornerstones of the services we provide are respect and understanding. It is also through timely and effective Communication that our residents and family members feel listened to and well-informed. This effort of effective communication lessens moments of frustrations. Also, in our efforts to work with residents, we believe it is of the utmost importance to be Consistent in our delivery of programs in order to maintain the integrity of the agency at all times. It is our pledge to serve every resident with the highest level of Commitment, regardless of his/her ability or personal struggles.
Lastly, we strive to create an environment where our staff and network of professional partners serve our residents with Compassion.